Privacy Policy

Shine Wellness & Recovery ("Shine," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or contact us about our addiction treatment services.

Information We Collect

• Contact information you submit through forms or calls, such as name, phone, email, and message content.
• Insurance information you voluntarily share during verification of benefits.
• Website usage data, including pages visited, referring source, device, and browser, collected through cookies and analytics tools.

How We Use Your Information

• Respond to inquiries and schedule assessments.
• Verify insurance benefits and coordinate admission.
• Improve our website, services, and outreach.
• Comply with legal and regulatory obligations.

Protected Health Information (PHI)

Any health information you share is treated as confidential in accordance with HIPAA and 42 CFR Part 2. We do not sell PHI and only disclose it with your written authorization or as permitted by law.

Sharing of Information

We do not sell personal information. We may share limited information with trusted service providers (such as hosting, analytics, and communication platforms) who are bound to confidentiality, or when required by law.

Cookies & Analytics

Our website uses cookies and similar technologies to understand how visitors use the site. You can disable cookies in your browser settings; some features may not function correctly if you do.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond within a reasonable time as required by applicable law.

Data Security

We use administrative, technical, and physical safeguards designed to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from them.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.

Contact Us

Questions about this Privacy Policy? Contact us at Info@shinewellnessrecovery.com or call (617) 341-9944.

Shine Wellness & Recovery, 605 Broadway Unit 3A, Saugus, MA 01906